I'm curious about the measures and methods for troubleshooting authentication errors.
I will proceed with program authentication following the manual to identify the error.
When running the MIDAS program, you must authenticate and use the product. You should use the product owned by the company, organization, or school you belong to, and your personal information should also match with it.
If you use conflicting information or enter incorrect information that does not match the provided instructions, various errors may occur, and your account may be blocked.
The methods to identify the error are as follows.
1. Prior to checking the occurring error, proceed with the authentication through the manual specific to each product. If the authentication information is already entered, click on buttons such as 'Initialize / Reset' to delete the information and perform authentication again.
2. If the same error persists even after authentication through the manual, refer to [Execution] How to reset the registry. to delete the registry.
3. If the same problem continues to occur, check the message indicated in the error window.
4. If the issue persists, please contact the technical support customer center and provide them with the error message for further assistance.