Question
Can recently installed fonts cause issues with program execution or report printing?
Answer
If a font that is not supported by the MIDAS program is installed on your PC, there may be problems running programs such as CIVIL.
To run CIVIL, you need to restore the fonts to their initial settings, and if you must use a certain font, you can check the font and provide it directly. Internal review is required to determine if the font can be used.
1) Open File Explorer and navigate to the path where the fonts are stored: 'C:\Windows\Fonts'.
2) Copy all the fonts in the folder and create a 'Fonts' folder on the desktop, then paste them into the new folder.
3) Repeat the above process 2-3 times to make sure that no items are missing and that all the fonts are transferred.
4) Select all the fonts in 'C:\Windows\Fonts' and delete them. Repeat the process 2-3 times to ensure that no items are missing.
5) After the deletion is complete, run Program to check if it can be used.
If there are no problems running MIDAS Program after the deletion is complete, the font you installed is the cause of the problem. Finding the font is beyond the scope of our technical support, so you need to find the font yourself and exclude the font that caused the problem, then paste the remaining fonts into the original font location.
If it is absolutely necessary to use a certain font, please check the problematic font and provide it to us for review, and we will get back to you with an answer after conducting an internal review.