Question
I'm curious about how to identify specific remedies for each cause.
Answer
You can use 'Event Viewer' to check errors that occur during execution.
There are various reasons why problems occur in the operation of the MIDAS program. These include cases where execution is blocked by security programs, cases where essential modules for execution and use are broken, and cases where problems occur during installation. There are appropriate solutions for these various causes, and a process is needed to identify the cause of the error or to check the relevant module on the user's PC.
The following is how to identify the module in which the error occurred.
1. Type 'Event Viewer' in the taskbar search box and run it.
2. Double-click on 'Custom Views > Administrative Events' in the running Event Viewer.
3. Check the items with the 'Error' level in the list that appears.
4. Check the list where the 'Name of the application with the error' contains the program you are trying to use or the one where the problem occurred.
5. Check the contents specified in the 'Name of the module with the error' in that item.
2. Please find the relevant information in the table below for the errors identified in the Event Viewer and proceed with the recommended actions provided.
If there is no relevant error information or if the problem persists even after following the suggested actions, please contact us or connect with a support representative for further assistance.