[Authentication] Inquiries regarding program certification – MIDAS Support

Question

I am curious about the measures to address issues related to program certification errors.

Answer

Please refer to the table below to find the corresponding error description for various issues that occur during MIDAS program certification. Follow the provided measures to address the identified issues.

[Authentication] Error message: Authentication failed. Contact your license administrator.

[Authentication] Error message: Period expired

[Authentication] Error message: License exceeded

[Authentication] Error message: The product authentication key has expired or is invalid.

[Authentication] Error message: Protection Key number does not match.

[Authentication] Lock key authentication failure

If there is no corresponding error description or if the same problem persists even after following the measures, please contact support or reach out to a representative for assistance in resolving the issue.